Return & Exchange
✨We want you to enjoy shopping with us✨
We take pride in our commitment to provide you quality products.
In the unfortunate event that the product is defective (It’s clearly broken and unusable) or product received is totally different from order, please refer to our return and exchange policy.
Our policy lasts 10 working days. If 10 working days have gone by since dispatch of your order , unfortunately, we can’t offer you an exchange or refund.
- Hair Accessories
- Gift Cards
- Sales Items
- Items purchased with promotional code or store credits
- Items which were worn used or misused.
Returnable Items for Exchange
- Order no.
- Items received are totally different from order or defective (It’s clearly broken and unusable.).
- Items must be unworn and unused
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Kindly send us your request to firstname.lastname@example.org with
- Order no.
- Clear picture of the defective/incorrect items received, and
- Reason for return/exchange
a.p.e.r.k.y. will bear the shipping cost of the return for defective or wrong items only. Please note that refund will be in the form of store credit and shipping fee paid for complete order will not be refunded.
We will review your request and provide you the return address and details. a.p.e.r.k.y. reserves the right to reject any return/exchange requests.
a.p.e.r.k.y. reserves the right to make amendments to any of the above terms from time to time as it sees fit. In the event of any dispute, a.p.e.r.k.y. reserves the right to a final decision. Your continued use of this site will signify your acceptance of any amendments.